Contented Manager

Sales and Proof Content · Sales materials

One-pagers

A single sheet written for the second reader: the person who was not on the call, will not be briefed, and now has to decide whether to spend the money.

Illustrated character Ray Delgado“Here's what it costs and here's what it does.”

What a one-pager is

A one-pager is a single sheet that explains one offer completely, written on the assumption that it will be forwarded. The person who reads it is usually not the person you met. They were not on the call, nobody is going to brief them, and they are reading it between two other things with the budget in front of them. Everything needed to understand the proposition has to be on the page.

That assumption is the whole discipline. It rules out “as discussed”, internal product names nobody outside the building knows, and any sentence that only makes sense if you remember the demonstration. It also rules out a sheet that ends without a price or a range, because the second reader’s first question is always what it costs, and a sheet that does not answer it gets put down.

When you need one

You need one when deals stall after a good meeting because the person you met has to sell it onwards and has nothing to sell it with. You need one when a buyer says “send me something I can show my partner”, which is the most common sentence in small-business selling. And you need one for each distinct offer, because a sheet that covers three services persuades nobody of any of them.

You do not need one if the sheet is going to be handed over in the room and talked through. That is a sales sheet, and it is a close cousin: same length, same shape, different reader. A sales sheet can lean on the conversation that just happened; a one-pager cannot lean on anything. Many firms end up with both, written from the same material. And if you cannot yet state in one sentence who this is for and what changes for them, a value proposition comes first, because a single sheet has nowhere to hide a vague answer.

What goes on it

  • The line at the top. Who it is for and what changes, in one sentence, in words the second reader would use. This is the only part everybody reads.
  • The situation. Two or three sentences describing the problem as the buyer experiences it. The second reader has to recognise their own business here or the rest is ignored.
  • What it is and how it works. The offer, then three or four steps. Not features. Steps, so the reader can picture it happening.
  • One piece of proof. A named client with their approval, or one approved figure, or nothing. An unattributed claim costs more credibility than it buys.
  • What it costs and what happens next. A price, a range or a plain statement of how pricing works, and a single next step with a person’s name against it.

Anything that does not fit is not compressed to fit. It is cut, or it goes to a second document that this one points at.

What you get

The sheet. One page of finished copy, laid out in sections with a brief for the designer on what each part should look like and what should be biggest. Written to your existing template if you have one.

The email that carries it. Four or five lines, because a one-pager arriving with no covering message gets opened less often than one that arrives with a sentence saying who it is for.

A second version where it earns one. If you sell to two clearly different readers, a technical buyer and a financial one, the sheet is written twice from the same argument rather than once in a compromise that suits neither.

A worked example

An illustration. A 14-person industrial safety training provider sells a two-day confined-space course to plant managers. The plant manager is convinced in the meeting, then has to get approval from an operations director who was never in the room. The existing leave-behind is four pages of course outline, module by module, with no price on it.

The one-pager is written for the operations director instead. The top line says what it is for — keeping a crew certified without shutting a line down for a week — and who it is for. The situation paragraph names the two things that go wrong when certification lapses. The offer is four steps: site visit, two days on site, assessment, certificates issued within five working days. The proof is one approved sentence from a food processing plant that ran the course across three shifts. The price is a per-crew range with what changes it. The next step is a named person and a date to hold. The course outline moves to page two, which is now an attachment rather than the document, and the sheet is what gets forwarded.

How it runs

  1. A half-hour call. Who forwards it, who receives it, and what they are approving. No charge.
  2. A fixed price in writing. Number of sheets and versions agreed before anything starts.
  3. Inputs. Your current leave-behind, a proposal, any approved client proof, and the price. If proof does not exist yet the sheet is written without it rather than with something invented.
  4. The draft. Within five working days for a single sheet. You send it to one real prospect before commenting on it.
  5. One round of changes, then handover. Final copy, the covering email, and the designer’s brief.

A week to ten working days is typical for one sheet; a set of three or four takes two to three weeks.

What it costs

One-pagers are not one of the published bands on the pricing page, so the price is fixed in writing in CAD after the half-hour call. It depends on how many sheets there are, whether proof and pricing already exist in approved form, and whether more than one reader has to be written for. A single sheet built from an existing proposal is the cheapest piece of work in this part of the site.

What happens next

A sheet with weak proof on it is the most common reason to commission a proper client story next. If the same sheet is also handed over in meetings, the room version is written from the same material so the two never contradict each other. And once the words are settled, having it laid out and produced is the last step. None of it is assumed. The sheet is a complete piece of work on its own, and once it is in use the job is done.

Know the sales and proof content vocabulary?

Four short games from the terms a proposal in this field uses. The full glossary is on the sales and proof content page.

The word games need JavaScript. The glossary above has every term they use.